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If you are having trouble logging into a video:
- Make sure that you are using the correct username and password. For example, the LDMR requires a username that looks like firstname.lastname@example.org and a unique password that your professor shared with you. Films on Demand and Kanopy require your Meredith username and password when you are off campus.
- If you know that you are using the correct username and password, double check your spelling and capitalization.
- If you are still having trouble logging in contact Brian Thornburg (919-760-8457)
If you are having trouble with playing a video:
- Refresh the browser
- Check to make sure that your internet connection is healthy
- Switch to another browser (Chrome, Safari, Firefox)
- If you are still having trouble playing the video contact Brian Thornburg (919-760-8457)