LibGuides: Media: Find Help

Tech Support : Who Ya Gonna Call

This page won’t solve all of your classroom technology problems. It will help you get help by phone when staff is available. The best plan is this:learn ahead of time about the equipment you will be using in your classes. You are the operator of the technology resources in your classrooms.

TYPE OF PROBLEM	EXAMPLES	CONTACT
computer hardware problems	mouse won't work computer won't power up cable missing keyboard problem	Technology Services x2323
software problems	not able to view files on a CD can't open a .pdf document problem with a Word document software not functioning	Technology Services x2323
data projection problems	can't get image to come up projected image has a problem don't know how to use the data projection equipment where can I get a projector? how can I show a video on a big screen? how do I turn my data projector off?	Media Services x8444
A/V equipment needs	I need a tape recorder I need a camcorder I need a projector	Media Services x8444
projection lamps	bulb is out in an overhead projector what kind of bulb goes in my projector? why is the image dim?	Media Services x8444
computer & software training	where can I learn how to make a Powerpoint presentation? how do I get a course on Blackboard?	Technology Services x2323
A/V training	Can you show me how the equipment in my classroom works?	Media Services x8444